Privacy Notice
Last Updated: August 13, 2026
This Privacy Notice explains how Livesworth Healthcare (“Livesworth,” “we,” “us,” or “our”) collects, uses, shares, retains, and protects personal information when you visit our website, use our services, submit an inquiry, or otherwise interact with us.
Please review this Privacy Notice carefully. If you do not agree with its terms, please do not submit personal information through our website.
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Information We Collect
“`We may collect different types of information depending on how you interact with our website and services.
Personal Information
- Contact details: Name, email address, telephone number, and mailing address.
- Professional information: Job title, company name, and business details.
- Application information: Resume, employment history, education, licenses, certifications, and references when applying for employment.
- Service-related information: Appointment details, service preferences, requested services, and referral-readiness information.
- Communication records: Messages, inquiries, feedback, and correspondence with us.
Technical Information
- Device information: IP address, browser type, operating system, and device identifiers.
- Website usage: Pages visited, time spent on pages, links selected, and search terms used.
- Approximate location: General geographic location derived from an IP address.
- Cookies and tracking data: Information collected through cookies, web beacons, and similar technologies.
Information You Provide
- Contact, referral-readiness, application, booking, and other online form submissions.
- Newsletter subscriptions and communication preferences.
- Comments, reviews, or testimonials submitted to us.
- Documents or files you voluntarily upload.
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How We Use Your Information
We may use personal information to:
- Respond to inquiries and provide support.
- Evaluate referral readiness and requests for pediatric home healthcare services.
- Deliver services requested by patients, parents, guardians, referral sources, or authorized representatives.
- Process employment applications and registrations.
- Schedule and manage appointments or consultations.
- Send confirmations, operational alerts, and other service-related communications.
- Maintain, secure, and improve our website and services.
- Analyze website usage and performance.
- Send marketing communications when legally permitted and with any required consent.
- Prevent fraud, misuse, and security incidents.
- Comply with legal, regulatory, licensing, and recordkeeping obligations.
- Establish, exercise, or defend legal claims.
Depending on the circumstances and applicable law, we process information based on your consent, the performance of a requested service or contract, compliance with legal obligations, or our legitimate business interests.
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Cookies and Tracking Technologies
We may use cookies and similar technologies to support website functionality, remember preferences, measure performance, and better understand how visitors use our website.
Types of Cookies
- Essential cookies: Required for website operation and security.
- Performance cookies: Help us understand website usage and performance.
- Preference cookies: Remember choices and settings.
- Marketing cookies: May be used to measure advertising and campaign effectiveness when permitted.
Third-party tools may include analytics, website hosting, customer-support, security, advertising, and website-optimization services. Where available, you may manage cookies through our cookie controls or your browser settings.
California residents may exercise applicable opt-out rights through our Do Not Sell or Share My Personal Information page.
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Sharing Your Information
We do not sell or rent personal information in exchange for money. We may disclose information to service providers that perform services on our behalf, including:
- Website hosting and technical service providers.
- Secure data-storage and form-processing providers.
- Payment processors, where applicable.
- Customer-support and communication providers.
- Analytics and performance-monitoring services.
- Professional advisers, including legal, accounting, and consulting providers.
- Marketing or advertising providers when legally permitted and subject to applicable choices and consent requirements.
Service providers may use personal information only to perform authorized services for us and must protect it in accordance with their contractual and legal obligations.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect rights or safety, investigate illegal activity, respond to an emergency, or complete a merger, acquisition, financing, reorganization, or sale of business assets.
Mobile Information Exception: Notwithstanding anything else in this Privacy Notice, mobile telephone numbers, SMS opt-in information, and SMS consent records will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. We may disclose this information only to service providers that help us deliver and support our text-message program, or when disclosure is required by law. Text-message originator opt-in data and consent will not be shared with unrelated third parties.
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SMS Messaging and Mobile Information
Livesworth operates a low-volume text-message program called Livesworth Referral Alerts. This program sends event-triggered operational alerts to Livesworth’s authorized administrator when a referral-readiness inquiry is submitted through the Livesworth website.
These alerts may identify Livesworth, provide a generated reference number, and direct the authorized administrator to a secure intake worklist. SMS alerts are not intended to contain patient names, child information, clinical information, medical information, diagnoses, or other sensitive details.
- Consent: Messages are sent only to an authorized recipient who directly requested and consented to receive the alerts.
- Message frequency: Message frequency varies depending on referral-readiness activity.
- Charges: Message and data rates may apply.
- Opt-out: Reply STOP to stop receiving messages.
- Help: Reply HELP for assistance or email info@livesworth.com.
- Marketing: This program is used for operational notifications and not third-party marketing or promotional messages.
Consent to receive text messages is voluntary and may be withdrawn at any time. Opting out of SMS alerts does not prevent you from contacting Livesworth or receiving communications through other available methods.
Mobile telephone numbers, SMS consent information, and opt-in records are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may provide limited mobile information to messaging and telecommunications service providers solely as necessary to transmit, administer, secure, and support the SMS program.
For additional information, please review our SMS Terms and Conditions.
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International Data Transfers
Information may be processed or stored in countries outside your jurisdiction, including countries where our service providers operate. Those countries may have different data-protection standards.
When required, we use reasonable safeguards such as contractual protections, encryption, and access controls to protect information transferred internationally.
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Data Security
We maintain reasonable technical, physical, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Safeguards may include:
- Secure data transmission using SSL/TLS encryption.
- Access controls and authentication systems.
- Restricted access based on job responsibilities.
- Security assessments, monitoring, and system updates.
- Staff privacy and security training.
- Incident-response procedures.
No internet transmission or information-storage system can be guaranteed to be completely secure. Please use caution when submitting information online.
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Sensitive Personal Information
We may collect sensitive personal information when necessary to evaluate a service request, coordinate pediatric care, fulfill a referral inquiry, or comply with legal obligations. This may include health-related or medical information voluntarily provided by a parent, legal guardian, authorized representative, referral source, or healthcare professional.
Sensitive information is collected and processed only when necessary for an authorized purpose, with appropriate consent or another valid legal basis, and subject to enhanced safeguards. Access is limited to authorized personnel and service providers with a legitimate need to access the information.
Please do not submit unnecessary medical details through general website fields. Follow any instructions provided for secure submission of sensitive information.
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Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, to maintain appropriate business and healthcare-related records, or to satisfy legal, licensing, contractual, security, and dispute-resolution obligations.
- Inquiries and communications: Retained as needed to respond, provide support, and document the interaction.
- Service-related information: Retained for the duration of the relationship and any legally required period.
- Employment applications: Retained in accordance with employment and recordkeeping requirements.
- Marketing preferences: Retained until consent is withdrawn or the individual opts out, plus a reasonable processing period.
- SMS consent and opt-out records: Retained as needed to document consent, honor opt-out requests, and meet carrier or legal requirements.
- Analytics information: Retained according to our configurations and applicable provider policies.
When information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymize it.
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Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Request restriction of or object to certain processing.
- Request a portable copy of certain information.
- Withdraw consent when processing is based on consent.
- Opt out of certain marketing communications.
- Opt out of the sale or sharing of personal information when applicable.
To exercise an applicable privacy right, email info@livesworth.com. We may need to verify your identity or authority before processing a request. We will not unlawfully discriminate against you for exercising a privacy right.
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California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, access, correct, delete, and opt out of certain sales or sharing of personal information.
We do not sell or rent personal information for money. Certain disclosures involving cookies or advertising technologies may be considered “sharing” for cross-context behavioral advertising under California law.
To submit an applicable request, email info@livesworth.com or visit our Do Not Sell or Share My Personal Information page.
Mobile telephone numbers, SMS opt-in data, and SMS consent information are excluded from disclosures to third parties or affiliates for marketing, promotional, or cross-context behavioral advertising purposes.
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Children’s Privacy
Livesworth provides pediatric services, but this website is intended for use by adults, including parents, legal guardians, healthcare professionals, referral sources, and other authorized representatives. Children should not submit personal information directly through this website.
When information concerning a child is necessary to evaluate or provide requested pediatric services, we collect it from or with the authorization of a parent, legal guardian, healthcare professional, or other legally authorized person. We apply safeguards appropriate to the sensitivity of the information and applicable law.
If we learn that a child submitted personal information without appropriate authorization or consent, we will take reasonable steps to delete or otherwise appropriately address the information.
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Data Breach Notification
If a security incident involving personal information requires notification under applicable law, we will notify affected individuals and relevant regulatory authorities within legally required timeframes. We will also take reasonable steps to investigate, contain, and remediate the incident.
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Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. Please review their privacy notices before submitting personal information.
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Changes to This Privacy Notice
We may update this Privacy Notice to reflect changes in our services, technology, legal obligations, or information-handling practices. The revised notice will be posted on this page with an updated effective date.
When required by law, we will provide additional notice or request consent before materially changing how previously collected information is used.
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Contact Us
For questions, concerns, privacy requests, or assistance with the Livesworth Referral Alerts SMS program, contact:
Livesworth Healthcare
Email: info@livesworth.com
Website: https://www.livesworth.com
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