Texas HCSSA License #021535Mon–Fri · 8:00 AM–5:00 PM(346) 341-8231

For families

A clearer path home for your child.

Home healthcare can feel like a maze of orders, equipment, schedules, approvals, and staffing. We explain what each step means and what your family can prepare.

WHAT TO EXPECT

We start by understanding the whole situation.

We consider your child’s clinical needs, requested schedule, discharge target, equipment, home setup, coverage requirements, and the skills a nurse would need to provide safe care.

A referral is the beginning, not a promise of immediate care.

Acceptance, authorization, staffing, and home readiness must be confirmed before a start date is scheduled.

Helpful information to gather

✓ Current orders and recent clinical records

✓ Expected discharge date and current location

✓ Requested nursing hours and schedule

✓ Equipment, supplies, and home setup

✓ Insurance details and primary contacts

✓ Caregiver training already completed

FAMILY QUESTIONS

Questions families commonly ask.

Does approval mean a nurse can start?

No. Coverage approval and staffing readiness are separate checkpoints.

What if we do not have every document?

Call us or begin a referral with what you know. We will identify what is missing.

How will we receive updates?

Our goal is to provide a named status, open items, and next step.

What if the child’s needs change?

Tell us promptly so clinical needs and required competencies can be reviewed again.

READY TO TAKE THE NEXT STEP?

You do not have to organize this alone.

Begin the readiness conversation or call us during business hours.

Start a referral →Call (346) 341-8231